Installing on Your Site

You can install the Feedback Widget on your site following these instructions:

  1. Copy files feedback.js and feedback.css (located on GitHub)
  2. Include them in your HTML document in the HEADER section like this:
    <link href="/js/feedback/feedback.css" rel="stylesheet" type="text/css" charset="utf-8" />
    <script src="/js/feedback/feedback.js" type="text/javascript"></script>
    
  3. Configure options by adding this SCRIPT block:
    <script type="text/javascript">
        FeedbackOptions.planboxToken = '123hshdajh2galvnmxnwhruyfhdj';
        FeedbackOptions.dialogTitle = 'Tell us what you think';
    </script>
    
    Note: don't forget to put your initiative token!
  4. Modify feedback.css to suit your design style.

We also host those files on Planbox. So if you don't plan to modify feedback.css, you can replace step 2 with this:

<link href="https://www.planbox.com/feedback/feedback.css"
      rel="stylesheet" type="text/css" charset="utf-8" />
<script src="https://www.planbox.com/feedback/feedback.js"
      type="text/javascript"></script>

If you use HTTPS on your site, you can replace http by https.

Feedback and Knowledge Base