Getting Started with the UserVoice Integration

On your Initiative Settings page, select the "Features" section in the left-hand navigation. Click on the UserVoice option to enable the integration.
  1. To view the information required to setup the integration, click on the Setup button. Leave this dialog open, as you'll need it next.




  2. From the UserVoice admin console, open the Integrations page under the Settings category (bottom left). Select the Custom Web Hook option and copy the information from the previous step into the matching fields, making sure to check off both the New Ticket and New Suggestion items in UserVoice.




  3. If you've configured everything properly, you should be able successfully send a test event to your new Web Hook from the UserVoice Integrations page.
You will now see all new UserVoice tickets and suggestions into your Planbox feedback tile. (N.B make sure to also activate feedback)

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