Is my data secure at Planbox?

You deal with highly sensitive information. Security is a major concern for both you and your clients. What security measures are in place for Planbox?

Our servers are hosted at Amazon Web Services (AWS). AWS offers world class security and reliability for their cloud offering.  Learn more about security at AWS: http://aws.amazon.com/compliance/

Data access - Our SSL encryption guarantees the highest levels of security, while permissions within our cloud software ensure users can access only the data you want them to see.

Application security - We have implemented a number of controls within our applications to ensure all data remains fully secure:

  • Secure Sockets Layer (SSL) ensures all information sent between your computers and our host server is encrypted
  • Access to the application is user-authenticated and password-protected
  • Encrypted passwords
  • Role-based user access limits access to specific modules within the application


All customers are stored in the same shared servers with hardened secure access protocols. Only designated pre-screened IT and DevOps resources have access to Planox production systems.

Bottomline, Planbox is as secure as any other enterprise-grade cloud offering. The biggest threat and vulnerability comes from your users disclosing their passwords to unauthorized individuals.

Please contact us if you have any other questions related to security. We can arrange for you to speak with one of our senior product management resources if you need further information.

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